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Digital Technology
Corporate Services

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate on world-leading software, data and technology projects and products. Being a global team means we value people with diverse experiences, backgrounds, specialisms, and skills. 

The role

We have an exciting opportunity for an enthusiastic individual to join our strategic partnerships function within Digital Technology (DT). As the vendor analyst, you will support the end-to-end process of delivering the latest technical software applications to Arup’s global user base. This will include liaising with vendors to establish good relationships, supporting testing of newly released applications, liaison with the software packaging and deployment team, and reporting on usage data. You will play a key role in ensuring Arup’s global user community has robust and timely access to the latest software and is using it in the most effective way.

You’ll join a global team with a range of skills and experiences and will work closely with many other functions across DT, as well as the wider company. The role will report into the strategic partnership’s manager who is based in Newcastle, England.

“I have learnt so much in my 3 years at Arup. Despite not having a background in technology, I have progressed quickly and been involved in successful projects, supported by my managers and peers. I am part of a global team here, which also gives me the opportunity to learn from different cultures.”
Stacey, UK

You should apply if:

  • You have an interest in engineering and the built environment
  • You have an aptitude for technology and data management
  • You have a strong desire to learn and would enjoy working as part of a diverse and global team

Responsibilities of the role include:

  • Working closely with the software packaging team to determine schedules for new software releases and undertake UAT and quality testing for new package releases to the engineering community
  • Liaising with Arup technical subject matter experts and technical support team
  • Building relationships with Vendor support teams, raising issues, and following up when required
  • Proactively maintain and communicate the vendor software release schedule
  • Monitoring workload queues and actioning all requests in a timely manner, seeking guidance when appropriate
  • Preparing software usage reports, using data from Arup systems, to support best practice usage guidance
  • Sharing, adopting, and developing best practice for testing, deployment and reporting processes
  • Contributing to reports and other documentation, along with ad-hoc administrative and data entry tasks
  • Supporting the team/group/discipline at meetings

Requirements and skills

Essential skills and knowledge:

  • Self-motivated, with the ability to manage your own time and workload in line with business priorities
  • Aptitude for data analysis processing and problem-solving
  • Good attention to detail
  • Commitment to personal development within the role


  • Working knowledge of technical software applications including Autodesk, Bentley, Tekla and ESRI
  • Microsoft Excel skills and the ability to analyse and visualise data in PowerBi
  • Knowledge of C#, C++ PowerShell, Python and SQL

Required behaviours:

  • You have a passion for diversity, recognizing the innovation and competitive edge that comes from a diverse highly skilled team where equal opportunities are truly valued
  • You have strong team working skills, with the ability to develop and maintain trusted relationships, both internally and externally
  • You are willing to take on new challenges and learn new systems
  • You have a pro-active approach, identifying and sharing ideas for improvement
  • You will have excellent English written/verbal communication skills and the ability to manage communications with colleagues and stakeholders and adapt style depending on the audience

Please don’t be discouraged if you don’t meet every point above – if you meet most and are strongly motivated by the role and willing to learn, we are still interested in hearing from you.

No agencies please

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