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Digital Technology
Corporate Services
NEW00011P Requisition #

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate on world-leading software, data and technology projects and products. Being a global team means we value people with diverse experiences, backgrounds, specialisms and skills.  

The role  

We have an exciting opportunity for a systems analyst to join the team and work on the development, testing and support of Arup’s finance systems. As a key member of the team, you will be working closely with finance users and accountants and so will need a good understanding of accounting concepts and be able to work with developers to translate business requirements into viable system solutions. You will also be responsible for the testing and QA of developed software and processes.

The role requires regular contact with internal and external stakeholders so you should be comfortable communicating with individuals at all levels, providing a consistently high level of customer experience throughout. 

The role reports to the finance systems service leader who is based in London.

 “I feel very fortunate to work in an amazing team which values, appreciates and encourages diverse perspectives. In my role working on the global CRM platform, I get opportunities to learn and apply cutting edge technologies and develop my skills. Having a good work life balance is important to me, and Arup is an organisation that supports this.” 

Shruti, London 

You should apply if:  

  • You enjoy learning new things, sharing your own knowledge and collaborating with colleagues 
  • You have a passion for providing a quality end user experience 
  • You have experience working in a finance systems environment and are enthusiastic about making a real difference

Responsibilities of the role include: 

  • Own and deliver key financial business solutions
  • Assist with the development of the firms accounting and finance reporting systems
  • Design new updates / changes by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications; testing
  • Create and maintain system/process documentation
  • Define requirements for integration solutions with other applications and technology platforms
  • Work collaboratively with finance staff, engineers, other analysts, service leaders, operations managers, vendors, architects, and other colleagues across Digital Technology
  • Support month-end closing procedures e.g. respond quickly to issues or queries raised by finance users, investigate reconciliation differences
  • Provide 3rd-line support for Arup’s finance systems by responding to and managing support requests via ServiceNow
  • Review and contribute to documentation relevant to services e.g. design, service transition to support, standard operating procedures, SLAs, OLAs
  • Maintain user confidence and protect operations by keeping information confidential
  • Coordinate installation and maintenance work with outside vendors as needed
  • Ensure adherence to security requirements and report security issues where appropriate

Requirements and skills 

Essential skills and knowledge:

  • Relevant experience working as a systems analyst in a finance environment
  • Good understanding of accounting concepts e.g. project accounting, invoice and expenses
  • Experience working with finance and non-finance stakeholders to gather requirements and help shape future processes and system design
  • Ability to interpret technical system intricacies to non-technical business users
  • Knowledge of SQL e.g. ability to read and interpret PLSQL queries, functions and procedures and write own queries to extract data from multiple database sources for analysis and investigation
  • Strong team working skills with ability to build trusted relationships with people and groups with diverse backgrounds 
  • Good analytic skills, with ability to solve complex problems and openness in sharing your knowledge and thinking with others 
  • Strong editorial and quality assurance skills 


  • ITIL qualified and/or good familiarity with IT service management processes 
  • Experience working with third party managed services and support providers

Required behaviours:

  • Highly motivated with a proven ability to manage priorities flexibly and meet deadlines, working on your own or as part of a team 
  • Passion for diversity, recognizing the innovation and competitive edge that comes from a diverse highly skilled team where equal opportunities are truly valued
  • Ability to communicate with people at all levels in both technical and non-technical environments with effective written and verbal communication skills ensuring a high level of customer experience throughout  
  • You will be eager to take on new challenges and look for opportunities to improve current solutions on your own 

Please don’t be discouraged if you don’t meet every point above – if you meet most, and are strongly motivated by the role, and willing to learn, we are still interested in hearing from you.  

Rewards and Benefits

We offer a competitive salary at all levels, and one of the best benefits packages in our sector.

Core benefits include cover under the UK Healthcare Plan (private medical insurance), Life Assurance, Accident Insurance, and Income Protection (long term disability) cover. Core benefits are funded by us and made available to all permanent staff in order to support and safeguard your financial, physical, and mental wellbeing. You will also have access to Choice Benefits to help with your work/life balance and financial security.
In addition, all permanent employees are eligible for the Global Profit Share scheme. Subject to scheme rules employees can receive two Profit Share payments per year, which are dependent on the firm’s financial performance.

Shape your time with us

Our goal is to shape a better world. And to do that, we need to make Arup a phenomenal place to work for everyone. If we want to solve problems for people around the world, we must seek and attract the best people from the widest talent pool and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. This includes people with disabilities, so please discuss any adjustments that you may require throughout the selection and assessment process with your recruitment contact.

At Arup, you’ll be a welcomed member of the team with opportunities to participate in cultural and social events with the local community (e.g. as a STEM ambassador) or by joining one of our staff networks for women, culture or LGBT+ people. You’ll have access to a range of flexible working options – whether you’re a parent, a carer, a student, or just have a busy lifestyle - we recognise it’s not always easy to commit to standard working hours so if you're interested in flexible working, please let us know when you apply, and we'll discuss how this could work in your role.

Join us in shaping a better world.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. You will receive fair and impartial consideration without regard to sex, race, religion, national origin, age, sexual orientation, disability, veteran status, genetic data, or other legally protected status. We recognise that not all disabilities are visible and will make reasonable adjustments to cater for diverse applicants in the selection and assessment process.

What happens next?

If this could be the next step in your journey, please apply online. All applications will be considered, and we will try our very best to respond to you within 72 hours of receiving your application.

No agencies please

Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process.

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