Marketing and Communications Manager, Hong Kong

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

A career at Arup offers you the opportunity to make a positive difference in the world. Dedicated to sustainable development, Arup is a collective of 16,000 designers, advisors and experts working across 140 countries. We collaborate with and advise our clients and partners, using imagination, advanced technologies, and rigor to shape a better world. With about 3,000 staff, our East Asia offices engage in many of the region's most prominent and innovative projects covering buildings, infrastructure, advisory services, planning, technical consulting, digital, climate and sustainability services. We embrace equality, diversity and inclusion in all aspects and provide flexible work arrangements to support the various needs and well-being of our people.

The Opportunity

In an increasingly competitive marketplace, our Marketing, Communications, and Business Development (MCBD) team enables Arup to build and protect our reputation, deepen client relationships, win quality work, and attract top talent. The Marketing and Communications Manager has a pivotal role dedicated to building and enhancing our success in the local market/s. Key responsibilities of this role include:

Marketing and Communications Management

• Develop and implement integrated marketing and communications plans, campaigns and initiatives to enhance Arup’s brand and reputation in the local market/s, including business/client events, media relations activities, thought leadership and awards.
• Monitor and analyse local market trends to identify opportunities for brand positioning and competitive advantage.
• Secure and promote prestigious industry recognition to contribute to brand building efforts.
• Track and report on the effectiveness of marketing campaigns and initiatives including ROI.

Industry Engagement and Stakeholder Relationships

• Build and maintain strategic relationships with key industry stakeholders.
• Identify, pursue and negotiate opportunities for industry partnerships and collaborations.
• Critically assess and manage industry engagement activities for alignment to strategy and business priorities, and to optimise ROI.

Client Focus and Business Development

• Drive business development and client engagement initiatives that deliver successful work winning outcomes in the local market/s. Including client marketing campaigns, engagement events, collaterals and promotions.

• Align marketing and communications activities and investments to support work-winning efforts.

• Support use of client systems.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

Knowledge and experience:

• Undergraduate or further degree in marketing, communications or commerce and/or postgraduate professional qualification in marketing.

• At least 8 years’ experience in a senior marketing, communications, and/or business development role within a services, B2B or B2G industry with complex procurement and long sales cycles. Experience across a range of marketing and communications disciplines including event management.

• Demonstrated experience in building trusted, influential relationships with senior internal and external stakeholders.

• Demonstrated experience in building, managing and reporting on marketing budgets and return on marketing investment.

Skills and attributes

• Strong skills in strategic thinking and analysis and problem-solving.

• Commercial literacy, budget development and management.

• Proficient in both written and spoken English and Chinese (Cantonese and Mandarin), with the ability to effectively communicate with all levels.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with Marketo and CRM tools.

• Ability to work in a fast-paced, dynamic environment and adaptable to changing requirements.
• Ability to work under pressure and manage multiple priorities.

• Comfortable working within a matrix organization structure.

• Able to build strong and highly collaborative working relationships with peers, leaders and other stakeholders.

• High level of personal integrity, professionalism, and inclusive leadership.

• Commitment to exemplifying Arup’s aims, particularly those of being a ‘humane organization’, maintaining ‘quality of work’, and ‘straight and honorable dealings’.

Not ready to apply just yet, or have a few questions? Contact Cindy Wong (cindy.wong@arup.com)

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Cindy Wong to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process