International Mobility Operations Lead

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

The Arup International Mobility programme spans the globe, enabling the deployment of our skills and expertise wherever they are needed to deliver Total Design solutions to our clients and grow in strategic markets. It also provides unique and highly developmental experiences for our people.

The Arup Strategy ‘The Future We Choose’ informs the demand for new, changing, and redistributed colleague capability across the globe. The International Mobility team plays a crucial role as an enabler of our strategic ambition, providing expert and efficient services and helping to ensure that we have the right capabilities in the right location, in the right quantity, and at the right time.

Reporting to the Head of International Mobility, this role focuses on optimising International Mobility Operations. Core duties driving innovation to support business and workforce strategies while ensuring legal compliance and the effective management of a wide range of vendors.
 

The Opportunity 

• Develop and drive initiatives to optimise International Mobility operations, with an emphasis on assignee experience and simplification, efficiency, and scalability.
• Inform the vision and roadmap for a transformed, elevated mobility proposition; develop and deliver initiatives to inspire change aligned to the roadmap.
• Build relationships with business partners at all levels and represent International Mobility in relevant forums.
• Use AI, automation, and digital tools to enhance ways of working and provide insights to inform strategic decision-making.
• Assess and refine the suite of International Mobility policies to ensure that they align to strategy and enable a diverse range of cross border moves.
• Manage the vendors engaged to provide mobility support and compliance services. Refresh the vendor strategy and review performance based on critical indicators.
• Partner with internal and external subject matter authorities to maintain compliance with immigration, tax, and employment regulations across jurisdictions.
• Collaborate with colleagues across the Global People team to support broader people team priorities, including workforce planning and leadership development.
• Assess and enhance the set of mobility programme metrics. Create and implement initiatives to course correct as needed.
• Provide leadership, coaching, and development opportunities to team members, fostering a culture of continuous improvement and innovation.
• Act as a point of escalation for complex mobility cases, applying specialist knowledge to identify and mitigate risk in creating solutions.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. 

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. 

Is this role right for you?

• Passion for quality and continuous improvement.
• Comprehensive knowledge of the international mobility lifecycle, including immigration, tax, and relocation logistics.
• Excellent interpersonal skills and a track record of collaborating with partners at all organisational levels.
• Demonstrated ability to lead initiatives and inspire change.
• Proven people leadership, development and coaching experience.
• Experience of handling relationships with external vendors and ensuring high-quality service delivery.
• Strong data analysis and reporting skills, with the ability to use insights to inform decision making and process improvements.
• Familiarity with a range of mobility service delivery models and the application of technology within these.

• Strong awareness of emerging trends in mobility.

   

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.  

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different people, shared values 

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. 

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact nick.newell@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Hiring Range: The good faith base salary hiring range for this job performed in Toronto is 127,000 - 160,000 CAD. Benefits are not included in the base salary range. Summary of benefits are included in this posting with details provided to applicants at the time of interview. Please note hiring ranges for candidates performing work outside of insert location will differ

To understand what to expect next, please visit https://www.arup.com/careers/recruitment-process/

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