Internal and Leadership Communications Lead

Joining Arup

At Arup we’re dedicated to shaping a better world.  Our purpose, shared values and collaborative approach has set us apart for over 75 years. We solve the world's most complex problems and deliver what seems impossible, with curiosity and creativity. We’re a thriving and growing organisation which offers you many possibilities to shape a better world, and your future.

We are committed to the Arup Equality, diversity and inclusion strategy and seek to develop the team to reflect the communities that we work within. 

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

The Opportunity

In an increasingly spirited marketplace, our Marketing, Communications, and Business Development (MCBD) team enables Arup to build and protect our reputation, deepen client relationships, win quality work, and attract top talent. This role will be key in achieving our strategic market and client ambitions. We are seeking to hire an Internal and Leadership Communications Lead to strengthen our MCBD function.

The Role

This person is accountable for developing and executing firmwide internal communications and global management communications to foster engagement, transparency and alignment across Arup. This role works closely with Regional MCBD Heads to develop and deliver internal communications, and the Head of Corporate Communications and Chief of Staff on management communications.

The role involves developing and implementing an internal communications strategy to strengthen employee engagement and ensure clear, consistent, and effective messaging across the firm. It requires identifying key communication priorities to promote organizational change and growth, and collaborating with global management to craft authentic messages aligned with the firm’s strategic values. The position also entails working closely with various global functions to create compelling internal content that enhances engagement and is delivered in a timely manner.

Managing internal communication channels and overseeing projects from inception to completion are key assignments, ensuring timely delivery within scope and budget. The role includes partnering with Media Relations and Crisis Communications guides on crisis messaging, establishing metrics to assess communication effectiveness, and conducting regular investigations to evaluate impact and engagement. Additionally, the role steers a team of internal communications specialists, fostering their ongoing professional development.

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, allocate, and unite our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is This Role Right For You?

We are interested in speaking with people who have the following:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Senior level internal communications, corporate communications, or a similar role.
• Certification or accreditation from a recognized professional body in communications, or public relations is highly desirable
• Has worked in developing and executing internal communication strategies.
• Has used digital communication tools and platforms.
• Strong interpersonal skills and the ability to build relationships at all levels of the organization.
• Demonstrated project management skills, including the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely. English as a first language is not a requirement.
• Excellent stakeholder management skills and the ability to test and influence for the right outcomes
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Dedication to exemplifying Arup’s aims through work and behaviour, particularly those of being a ‘humane organisation’, maintaining ‘quality of work’, and ‘straight and honourable dealings’

Not ready to apply just yet, or have some questions? Please email Ken Wilkins at ken.wilkins@arup.com. Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. 

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup. 

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Ken Wilkins ken.wilkins@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. 

Our Application Process 

To understand what to expect next, please visit:  https://www.arup.com/careers/recruitment-process/

Stay safe online – Arup will never ask for your bank details as part of our recruitment process. 

Recruitment Agencies – We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

Closing date: 22 May 2025