Global Business Manager (Software) (12 months FTC)
Job Title – Global Business Manager (Software)
Location – Birmingham or London
Joining Arup
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The Opportunity
We are looking for a motivated and experienced Business Manager to guide the Operations function and team through an exciting period of change as we transfer Arup’s existing Oasys LS-DYNA software business into a new corporate structure.
This is a fixed-term position for 13 months, starting from 01 February 2025 to 28 February 2026.
The Business Manager will play a integral role in driving the operational engine of our software business. Reporting to the commercial manager, this fixed-term position will have three areas of focus:
- Advising on operational systems and processes required for the new company structure
- Guiding the Operations Team and function through the transition whilst continuing to deliver exceptional customer service via our day-to-day operations
- Develop operational processes and interfaces to drive efficiency, increase customer satisfaction, and improve how we work with our distribution network.
You will interface with the Sales, Technical Support, Training, Marketing and Product Development functions as well as with Regional Leaders in the UK, China, India and USA.
The role will see you:
- · Reviewing and advising on appropriate operational systems and processes to ensure an efficient and professional operations function
- · Steering global operations functions with oversight of regional activity
- · Delivering an exceptional customer service by the Operations Team
- · Leading operational interface with internal functions and external partners / distributors / collaborators
- · Managing development of staff to provide satisfying career paths for Operations team members
This role provides the opportunity to be part of a successful software business that is going through a period of exciting change and growth. You will develop your skills in leading a team through change and benefit from being part of the formation of a new company within Arup’s corporate structure.
You will be pivotal in ensuring we maintain exceptional customer service whilst enhancing our systems and processes, so they are fit for our future.
At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.
Is this role right for you?
We’re looking for a candidate who:
- Has proven experience as a Business Manager or similar role.
- Has Strong understanding of business functions such as finance, marketing, and operations
- Possesses excellent leadership and organisational skills
- Has an analytical mindset with problem-solving skills and an ability to multi-task and work efficiently to manage deadlines and priorities without compromising on quality
Not ready to apply just yet, or have a few questions? Contact Marek Mazurowski (marek.mazurowski@arup.com). Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.
If this role is not quite what you are looking for but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community https://arupwhg.avature.net/talent where you will be kept up to date with roles suitable for you to shape a better world.
What we offer you
At Arup, we care about each member’s success, so we can grow together.
Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.
We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.
We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.
Different People, Shared Values
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.
Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.
Discover more about life at Arup at http://www.arup.com/careers/your-life-at-arup.
We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Marek Mazurowski (marek.mazurowski@arup.com) to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
Our Application Process
To understand what to expect next, please visit our https://www.arup.com/careers/recruitment-process/
Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process.
Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.
Closing date: 12th January 2025