Front of House Administrator

Joining Arup
Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

This role will be based at the Concierge Desk as part of the Front of House (FoH) team and offer a hosting service for clients, visitors and staff located in and visiting the Melbourne Office. The primary focus will be providing a hosted environment for front of house by welcoming people into the office, connecting them with their contacts, building relationships, maintaining a secure entry line, keeping FoH areas and meeting rooms clean and well maintained.

The Opportunity

• Opening or closing of the concierge desk and lunch cover daily, as well as cover as rostered and as required;
• Collect travel information twice weekly (from Travel Coordinators / BA's) on incoming visitors to Melbourne and ensure they are welcomed upon arrival
• Organise and support meetings and events for the Melbourne Office;
• Providing administration assistance as well as coordinating activities to deliver successful client and Arup staff meetings, workshops, and events;
• Represent Arup and work on external events; and assist the team with their work and ensure that deadlines are met. 

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. 
You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve. 

Is this role right for you? 

• Similar experience in a Reception and/or Administrative position
• Previous events or hospitality experience will be advantageous;
• Proven working knowledge of relevant legislation, regulations, codes of practice, and guidelines – and Arup’s related procedures including HSE;
• Experience in Microsoft Office Suite; and
• Fantastic interpersonal skills and a positive attitude. 

What we offer you 
At Arup, we care about each member’s success, so we can grow together.
Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup. We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process
Please apply directly through our applicant tracking system. Shortlisted candidates will be contacted by Talent Acquisition to discuss next steps. Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

Arup does not accept unsolicited resumes from recruiters or employment agencies. 

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