Change Manager - Strategy Office

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup is an independent firm of designers, planners, engineers, consultants and technical specialists offering a broad range of professional services. Through our work, we make a positive difference in the world.

We are committed to the Arup Equality, diversity and inclusion strategy and seek to develop the team to reflect the communities that we work within. 

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

 The Opportunity

 The Global Programs Change Manager role plays a key role in driving and supporting change management across Arup’s global portfolio of major projects and programs (internal).  This role will contribute to the establishment and ongoing management of a new internal PMO capability for Arup by leading change management practices to ensure the successful delivery and implementation of change into the firm and building internal change management competency to sustain this practice ongoing. 

The Role

This role involves collaborating with the central PMO team and program managers to develop and implement change management strategies aligned with Arup’s strategic, program, and project goals. It requires establishing and applying standardized yet adaptable change management practices to enhance consistency and efficiency. Tasks include advising and coaching stakeholders on change methodologies, assessing stakeholder impacts, and integrating change initiatives across complex workstreams. The role leads change planning efforts, including communications, training, and readiness assessments, while ensuring delivery of key milestones. It involves evaluating change initiatives through data and feedback, reporting outcomes, and addressing execution risks in coordination with senior leaders. Additionally, the position manages communication channels to maintain stakeholder engagement, contributes to governance reporting, and promotes association among program and change managers. A key focus is on building long-term change management capability, aligning initiatives with cultural transformation goals, tracking KPIs, and refining governance processes. Feedback loops are established to capture lessons learned and drive ongoing improvement in change management approaches. 

Relationships: 

This role requires the following types of key internal relationships: 

• Program Delivery Leader and core PMO team. 
• Program executive sponsors. 
• Individual Program and Project owners across all regions  
• Leaders and other key staff from other Regions.  
• Arup members. 
• Functional working relationships across Arup. 

 At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, allocate, and unite our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is This Role Right For You?

We are interested in the following skills:

• Proven experience in developing change management practices and programs and delivering complex change through different parts of an organisation. 
• Solid comprehension of the impact of change on people and the processes required to enable change to have long‐lasting effect. 
• Experience in development and execution of change management communication strategies and informing the design and delivery of training programs to enhance change acceptance. 
• Experience in engaging diverse audiences and developing localised, relevant content for them. 
• Strong verbal influencing and written communication skills, including report writing for senior stakeholder groups. 
• Experience in large scale business transformation programs. 
• Familiarity with digital tools and platforms used for project and change management (e.g., MS Teams, Miro, Power BI, SharePoint, or equivalent collaboration tools). 

 Personal Attributes 

• Non-hierarchical, with the ability to engage and communicate with people at all levels in both technical and non-technical environments 
• Fosters team collaboration; embraces diversity and inclusion and actively seeks diverse perspectives. 
• Ability to maintain personal effectiveness particularly during periods of higher than normal workload; 
• Ability to remain positively motivated and foster team spirit at times of significant pressure, including assisting others to meet deadlines. 
• Self-aware, understands their role in a team and takes responsibility for own actions. 
• Enjoys looking for ways to improve and step up quality and levels of service.

Not ready to apply just yet, or have some questions? Please email Ken Wilkins at ken.wilkins@arup.com. Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. 

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup. 

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact ken.wilkins@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. 

Our Application Process 

To understand what to expect next, please visit:  https://www.arup.com/careers/recruitment-process/

Stay safe online – Arup will never ask for your bank details as part of our recruitment process. 

Recruitment Agencies – We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.

Closing date: 21 May 2025