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BIM Systems Manager

Digital Technology
Corporate Services

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate on world-leading software, data and technology projects and products. Being a global team means we value people with diverse experiences, backgrounds, specialisms, and skills. 

The Role 

We are looking for a BIM specialist to manage, support and administer our BIM and automation platforms that are used on our portfolio of projects across Arup globally

Working as part of our global technical software team, you will provide agile solutions combining processes, practices, and tools to deliver BIM services and solutions. This will involve working closely with project teams and business leaders to define requirements, design and implementing solutions that support project delivery, automating and streamlining our operations and processes.

The global technical software services (TSS) team designs, delivers, operates, and supports the advanced engineering software and platforms that include BIM360, Trimble Connect, Clarity automation, Unifi content management, Revizto BIM review and others, used by Arup’s engineers to deliver world-class outcomes to our clients.

The role reports to the global head of technical software services, based in Brisbane.

"Arup is a firm built on delivering amazing projects and I really enjoy working closely with colleagues in the business to help them get them most out of technical software. It is always a great feeling to know we have supported engineers to resolve any technical issues and ultimately help them meet their deliverables and deadlines. Getting things done is always a team effort, so I’m constantly learning and developing from others.” 
Bilaal, UK 

You should apply if:

  • You have a strong track record in BIM delivery and excellent knowledge of international standards and processes
  • You have strong interpersonal and communication skills, and enjoy working with diverse stakeholders 
  • You are motivated by the potential of technology to transform a global business 

Responsibilities of the role include

  • Design, implementation, operations and support of our BIM platforms, services and tools to meet the needs of our BIM leaders and communities
  • Liaise with project directors/managers, BIM managers, and other project personnel to understand complex project requirements, develop appropriate technical solutions
  • Provide Level 3 support by managing support requests via ServiceNow for ProjectWise and associated services, escalating to vendor support when required.
  • Collaborate, coordinate, and provide support services to technical software service teams in other regions providing support, collaborating and knowledge sharing
  • Keep up to date with software products, trends, and supplier changes. Understand vendors’ roadmaps, upcoming releases, new functionalities, and capabilities, liaising closely with the strategic partnerships team to promote and share knowledge across the business
  • Plan and coordinate trials and pilots of updates and new technical services to meet the needs of the business
  • Design, produce and deliver training to the business community

Requirements and skills

Essential skills and knowledge:

  • Experience of working within large multidisciplinary projects and/or infrastructure clients and the use, configuration, and application of BIM platforms and tools on projects
  • Significant professional experience with AEC BIM tools and platforms
  • Working knowledge in the application of the ISO19650 suite of standards
  • Strategic relationships with clients, industry peer groups, partners and vendors
  • Working knowledge of technical design software solutions across all disciplines to be able to advise on best practice, interoperability, integration and workflows. Key software solutions including Autodesk suites, Bentley suites, Trimble and others

Required behaviours:

  • Strong team working skills with ability to build trusted relationships with people and groups with diverse backgrounds
  • Ability to solve complex problems and openness in sharing your knowledge and thinking with others
  • Ability to communicate with people at all levels in both technical and non-technical environments with effective written and verbal communication skills ensuring a high level of customer experience throughout
  • You will be creative and inventive in your approach to problem solving
  • You will be a mature and self-motivated professional able to work in a fast-paced and constantly changing environment 

Please don’t be discouraged if you don’t meet every point above – if you meet most and are strongly motivated by the role, we are still interested in hearing from you. 


  • Recognised qualification in a numerate, computer science or engineering discipline or equivalent experience

Reward and Benefits:

The people at Arup are driven to find a better way and to deliver better solutions for our clients. We welcome applications from a diverse group of people, including those who are seeking flexible working, have accessibility needs, want to bring their whole selves to work, and can enrich our workforce with cultural diversity.

We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate including a global profit share scheme, excellent staff benefits and long-term career development opportunities.

We’ve always been a purpose-led organisation. we are here to support each other, to do our best work possible and make our own special contribution. We’re here to shape a better world, and for us ‘better’ is all about creating a more sustainable future for the world.

If you are interested in helping us shape a better world, please click “Apply Now” to submit your online application.

No agencies please

Stay safe online - Arup will never ask for payment or your bank details as part of our recruitment process 

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