Bilingual Communications Manager / Responsable des communications

At Arup we’re dedicated to sustainable development and to do socially useful work that has meaning.  Our purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.  

For more than 70 years, we have helped bring to life some of the most innovative and iconic projects across the globe, from the Samuel De Champlain Bridge to Toronto Pearson International Airport among many others in Canada. Arup has had a presence in Canada for over 25 years. With offices in Toronto, Montreal, and Calgary, more than 550 employees, including designers, engineers, planners, and consultants, lead influential projects across the transportation, healthcare, energy, water, technology, education, recreation, and commercial property sectors. Our work helps shape more livable cities and make a lasting positive impact in our communities. 

Our Canada offices are looking for a Communications Manager to be based in Toronto or Montreal, who will be an essential communications liaison to all Canadian offices and an integral member of the Americas Communications team.

Responsibilities:

• Serve as the key point of contact and strategic counsel in Canada on all communications-related activities and contribute to the Americas communications strategies across the business portfolios of 1) Property,  Science, Industry, and Technology – and Social Infrastructure, including Healthcare; 2) Transport including Aviation, Rail,  Roads and Streets; 3) Energy, Water, and Resources; 4) Advisory Services; 5) Technical Services; 6) Digital Services; Cities, Planning, and Design; and 7) Climate Services and Sustainability. 
• Collaborate with local Canada office leaders, communications and marketing colleagues, business leaders, and technical teams to develop, manage, and implement comprehensive integrated PR and communications plans aligned with our strategy (internal and external) and build and guard reputation and brand.
• Participate in team meetings with experts to identify important internal and external engagement opportunities and execute them. 
• Set up and coordinate PR opportunities, including pitching experts and projects to target media. Build and maintain relationships with essential Canada media and influencers; communicate with press regularly. 
• Initiate and guide discussions to develop campaigns that tell our stories across a variety of channels and use the latest communications best practices and tools. 
• Partner with other communications experts on our team to create strategic and compelling content/stories, narratives, and presentations in a variety of formats. 
• Understand dynamics of business and the sector in which it operates, leveraging understanding to identify new communications opportunities. Passion for delivering industry defining and market-facing campaigns. 
• Learn, grow, contribute to, and guide a high-performing team.

Qualifications:

• Bilingual a must (speak, read, write) – English and French
• Minimum 6 years of external communications experience, preferably with at least 2 years leading and strategizing projects, and managing staff
• Combination of both in-house and (PR/marketing) agency and corporate communications background or a variety of AEC business, innovation and impact domains preferred. 
• Experience in external communications, public relations and digital tactics to create integrated PR campaigns; ability to think strategically, building and implementing plans that drive results.
• Ideally, brings media relationships across Canada.
• Superior organization and project management skills with ability to drive, develop and implement multiple communications strategies/programs in partnership with experts, concurrently without day-to-day oversight and engagement. 
• Exceptional communicator, professionalism, interpersonal skills and client relationship management experience; ability to influence and build partnerships with stakeholders. 
• Proactive self-starter with an ability to uncover and develop stories and content for internal and external use. 
• Bachelor’s degree or higher in Communications, Marketing, Journalism, Architecture / Built environment / Design studies, Urban planning, Liberal Arts or related field. Interest in corporate communications, sustainable development, social impact, and digital innovation.
• Motivated to make a difference with a highly collaborative team.

Please note that all applicants must apply directly via the job portal. If this role is not quite what you are looking for but you are interested in other opportunities for a future with purpose, please sign up to our Talent Community where you will be kept up to date with roles suitable for you to shape a better world. 

What we offer you 

At Arup, we care about each member’s success, so we can grow together. 

Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.  

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.  

Benefits that Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families. These are 100% paid for by Arup expect for optional life insurance. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our GRRSP 5% company match to help you save for your future. 

Toronto Hiring Range – The good faith base salary hiring range for this job if performed in Toronto is $90,000 – 100,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of Toronto will differ. 

Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available.  

Different people, shared values 

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.  

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.  

Our internal employee networks support our inclusive culture – from race, ethnicity and cross-cultural working to gender, LGBTQ+ and disability – we aim to create a space for you to express yourself and make a positive difference - Discover more about life at Arup at www.arup.com/careers/your-life-at-arup . 

Toronto 

Our Toronto office is located on ceded and unceded lands of many nations including the Mississaugas of the Credit, the Anishinabewaki, and the Haudenosaunee (hoe-dee-no-SHOW-nee). We acknowledge this land and its people to build a shared understanding of how our collective past brings us to where we are today. Through our ever-developing commitments, we strive to strengthen our relationships with this land, its people, and its treaties to shape a better, more inclusive world.    

Our Application Process  

We will be reviewing our candidates for this position on a rolling basis. Once you have applied you will be evaluated and potentially moved on to the next round, at which point a member of the talent resourcing team will reach out to you directly. 

Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.

Stay safe online.  Recruitment fraud is on the rise, and Arup’s name, logo, and branding have been used in fraudulent job advertisements. Arup will never ask for bank information as part of our recruitment process.  

Chez Arup, nous poursuivons notre mission principale de façonner un monde meilleur et plus durable. Depuis plus de 70 ans, nous avons contribué à la création de nombreux projets avant-gardistes et emblématiques à l’échelle mondiale, dont le pont Samuel-De Champlain et l’Aéroport international Pearson de Toronto au Canada. Arup assure sa présence sur l’échiquier canadien depuis plus de 25 ans. Depuis nos bureaux de Montréal, Toronto et Calgary, nos 550 membres – concepteurs, planificateurs, ingénieurs et consultants – chapeautent d’importants projets couvrant de multiples secteurs, notamment le transport, la santé, l’énergie, l’eau, les technologies, l’éducation, les loisirs et les propriétés commerciales. Nos travaux contribuent à façonner des villes où il fait bon vivre et entraînent des changements positifs durables chez nos communautés.

Arup Canada cherche un(e) responsable des communications pour son bureau de Montréal ou de Toronto. Le candidat intégrera l’équipe des communications d’Arup des Amériques et assurera notamment la liaison des communications pour l’ensemble de nos bureaux au Canada.

Responsabilités

• Servir de point de contact principal et de conseiller stratégique pour l’ensemble des activités de communication au Canada, et contribuer aux stratégies de communication d’Arup des Amériques dans les secteurs d’affaires suivants : 1) Propriété, science, industrie (PSI); Technologie; Infrastructures sociales incluant les soins de santé; 2) Transport : Aviation, ferroviaire, routes et autoroutes; 3) Énergie, eau et ressources; 4) Services-conseils; 5) Services techniques; 6) Services numériques; Planification et conception des villes; et 7) Développement durable et services climatiques; 
• Collaborer avec les directeurs de groupe locaux, les équipes des Communications et du Marketing, les directeurs de secteur et les équipes techniques dans l’élaboration, la gestion et la mise en œuvre de plans généraux intégrés de relations publiques (RP) et de communication, en adéquation avec notre stratégie (interne et externe); assurer et préserver la notoriété et l’image de marque de l’organisation;
• Prendre part aux réunions d’équipes d’experts afin d’identifier les opportunités d’engagement internes et externes et d’en assurer la mise en œuvre;
• Organiser et coordonner les activités de relations publiques, y compris les occasions de promouvoir notre expertise et nos projets auprès de divers marchés et médias cibles; entretenir des relations avec les principaux médias et influenceurs canadiens; communiquer régulièrement avec les représentants de la presse;
• Engager et orienter les discussions afin de développer des campagnes qui parlent de nous sur une diversité de plateformes; adopter les meilleures pratiques et outils en matière de communication;
• Collaborer avec les autres spécialistes en communication de l’équipe à la création de contenu, d’histoires, de présentations et de messages stratégiques et convaincants dans différents formats;
• Comprendre la dynamique de l’organisation et de son champ d’activité afin de cibler les nouvelles opportunités de communication; démontrer un vif enthousiasme pour la réalisation de campagnes novatrices et axées sur les besoins du marché;
• Contribuer à l’essor d’une équipe hautement performante et progresser au sein de celle-ci. 

Êtes-vous la personne qu’il nous faut?  

• Maîtrise du français et de l’anglais, à l’oral comme à l’écrit;
• Au moins six (6) ans d’expérience en communication, dont deux (2) ans d’expérience en gestion et planification stratégique de projets, et en gestion de personnel;
• Expérience en communication (RP et marketing), à la fois en agence et en entreprise; expérience au sein de l’industrie de l’architecture, de l’ingénierie et de la construction (AEC) et/ou dans les domaines de l’innovation et de l’influence, un atout;
• Expérience en communication, relations publiques et stratégies numériques axées sur la création de campagnes intégrées; vision stratégique et capacité à élaborer et à mettre en œuvre des plans porteurs de résultats;
• Capacité à établir des relations avec les médias canadiens;
• Solides aptitudes en planification et en gestion de projets et capacité à piloter, élaborer et mettre en œuvre de multiples stratégies et programmes de communication, en collaboration avec les experts du milieu, le tout, simultanément et avec un minimum de supervision;
• Forte capacité à communiquer, professionnalisme, aptitudes interpersonnelles, capacité à gérer les relations avec les clients et à forger des partenariats avec les parties prenantes;
• Sens de l’initiative, capacité à rédiger et à élaborer des messages et du contenu à des fins internes et externes;
• Baccalauréat ou maîtrise en communication, marketing, journalisme, architecture, environnement bâti, design, urbanisme, arts ou dans un domaine connexe; vif intérêt pour les communications corporatives et sociomédiatiques, le développement durable, les projets à impact social et l’innovation numérique;
• Volonté réelle d’influencer le cours des choses, au sein d’un environnement axé sur la collaboration. 

Les candidats intéressés doivent postuler directement sur notre portail d’emploi. Si ce poste ne correspond pas exactement à ce que vous recherchez, nous vous invitons à rejoindre notre  Communauté de talents  afin de rester informé des opportunités qui pourraient vous convenir et vous permettre de contribuer à notre mission de façonner un monde meilleur.